Grubby ID
ID Services
Your Grubby ID is a vital part of your life as a South Dakota Mines student! Your Grubby ID is the official identification, payment, and access ID for students, faculty and staff at South Dakota Mines. Looking for a convenient and secure way to manage funds once you come to campus? Grubby Gold - a prepaid, stored-value account that is part of your Grubby ID - is the convenient, cashless way to pay for your purchases on campus.
You can deposit money into Grubby Gold in a number of easy ways, including online, the load station on campus or by mail. Keep in mind, though, that your Grubby Gold does not work like an ATM/debit card, which means once you add money you can't withdraw it as cash. Grubby Gold balances roll over each term/year and the funds remain active as long as you are a registered student or current faculty/staff member. Contact Residence Life for questions on meal plans or housing.
Deposit Grubby Gold and Flex Dollars Online
Your Grubby ID is now available on Apple Wallet, Google Wallet, and Samsung Wallet!
You can use the Grubby ID on iPhone, Apple Watch, Samsung Galaxy, and other eligible Android phones to get into residence halls and campus facilities. You can also use the Grubby ID to access your Grubby Gold account to make purchases at the bookstore, campus eateries, and other locations accepting Grubby Gold and Dining Dollars. To use your Grubby ID and Grubby Gold, simply tap your iPhone, Apple Watch, Samsung Galaxy, or Android phone against the reader and you're done!
Grubby ID Set-Up: Instructions & System Requirements
Apple Wallet | Google Wallet | Samsung Wallet |
Users with mobile devices that cannot support mobile credentials (NFC) may purchase a card for $20 by contacting Residence Life. Employees will need to pay in person at the Student Accounts Office prior to card printing.
Grubby ID Access:
- Exterior doors and bedrooms of the hall you live in
(Rocker Square I & II Apartments still utilize physical keys and building access.) - Academic Buildings & Classroom Labs
- Residence Hall Laundry
- Mail & Package Pickup in Surbeck
- Dining Services, Meal Plans, & Vending Machines
- Bookstore Purchases
- Wellness Center
- Student Health
- Sporting Events
- Student Health
- Copy Machines
- Career Fairs
- Campus Museums
- Library Rentals
Add a Commuter Meal Plan
Commuter students can add a commuter meal plan to Your Grubby ID easily! Commuter meal plans are a convenient, cost-efficient way to eat in all of our campus dining areas. For details on plan offerings, visit the Mines Dining webpage. Prices are reviewed and updated on our Housing & Dining Rates webpage. Ready to purchase a plan, click the button below! Questions on commuter meal plans can be directed to reslife@sdsmt.edu.
Grubby Gold & Flex Account
Grubby Gold is a prepaid stored value fund on your Grubby ID. Having funds loaded onto your Grubby ID allow you to simply swipe/tap and go. There are no fees to start or maintain a Grubby Gold account, simply add funds.
Grubby Gold is separate from your meal plan. Your meal plan is required for students living in the Residential Halls and Grubby Gold is a voluntary program that cannot take the place of your meal plan. If you use your Grubby ID at a location where Grubby Gold and the meal plan are accepted, your meal plan account would automatically be used first and then roll over to the Grubby Gold account.
Grubby Gold is accepted all over campus.
Grubby Gold funds transfer semester to semester/unspent funds over $5 returned when a cardholder leaves South Dakota Mines.
No, your meal plan dollars are a separate account from your Grubby Gold. Your meal plan dollars are specifically for Dining Services and can only be spent at those locations. Grubby Gold is your money that can be spent how you choose at participating locations.
Yes, as long as it is a Visa, MasterCard, or Discover.
No, Grubby Gold is not intended to be used like a bank card with ATM features. We also do not have cash on hand in the card office to give cash back. Once a student leaves school and is no longer a student, they can be refunded any funds over $10.00. A check will be mailed to the student from the South Dakota Mines Cashier’s office.
The money put on your account is available immediately.
No, we currently do not have that capability.
- Deactivate/reactivate a card or old phone through the "E-Accounts" app or by contacting/stopping in the Residence Life Office (M-F 7:30 a.m. to 4:30 p.m.)
- Replacement of a physical card can be printed at the Residence Life Office for a $20 fee (paid at student accounts) if you do not have a compatible mobile device.
Grubby Mobile ID
Contact one of two available offices on campus:
- Residence Life in Upper Surbeck, 650-394-2348 or email ResLife@sdsmt.edu
- ITS Helpdesk in the Basement of the Library, 605-394-1234 or email HelpDesk@sdsmt.edu.
Instructions can be found at Knowledge Base - Information for Students (sdsmt.edu)
Instructions can be found at Knowledge Base - Information for Students (sdsmt.edu)
When using Express Mode (iPhone 6s or later), your Grubby ID will not be displayed with other cards in Apple Wallet for security reasons.
If you have any of the iPhone XS, XS Max or XR models, yes. Express Mode with power reserve is available for up to five hours when your phone needs to be charged. (For more details, see https://support.apple.com/en-us/HT208965.) Android phones and other iPhone models (iPhone 8 and earlier) do not offer this feature.
Setting Up Your Device
- On your device, go to Settings>General>Software Updates.
- If your device is running iOS 16.6, you’re ready to use the Mobile ID.
- If not, tap Download>Install. You may need to enter your passcode to start the update.
- Once the download is complete, follow the instructions on your phone to finish upgrading to the latest version of iOS.
- The Series # for your Apple Watch can be found on the back of the Watch. (The Seriies 0 watch is not eligible for this program.)
- Instructions for verifying and/or updating your Apple Watch software version can be found at https://support.apple.com/en-us/HT204641
Information can be found at https://support.apple.com/apple-id or https://support.apple.com/icloud.
- From your device tap: Settings>About Phone>Software Information
- To update, from your device tap: Settings >General >Software Update >Download >Install >Passcode may be required. Your device will display the estimated download time.
Yes, you will need to install the updated version of the Transact eAccounts mobile app.
On your device, visit the App Store or Google Play Store and search Transact eAccounts. The store will prompt you to install any required updates.
You can add either one iPhone and one Apple Watch, or one Android phone on your account at a time. See the ‘Securing My Account’ section below if you have lost a device and need to deactivate your credential.
First, remove the pass from your old device from Apple Wallet. Once removed, go to the e-accounts app on your new iPhone and follow the steps to add to Apple Wallet.
Managing Your Account
No. As long as your enrollment status meets our eligibility requirements, devices you have enrolled will remain current. For security purposes, we may deactivate devices that have not been used for an extended period. You can re-enroll those devices whenever you wish.
Yes, you can remove your credential from Apple Wallet and re-add it when you return.*
To remove your Grubby ID, navigate to the Wallet app, tap (…) in the lower right corner of your card and select Remove Card.
To remove your Apple Watch credential, navigate to the Watch app on your Phone, scroll to the bottom and select Wallet & Apple Pay. Tap on your Grubby ID, scroll to the bottom and select Remove Card.
*To add credentials back onto your device, you must meet eligibility requirements and not have exceeded the device limit for your Grubby ID.
Yes, but we recommend the Remove Card Option directly from Apple Wallet or Google Pay.
From iPhone:
- Navigate to the Wallet app.
- Tap (…) in the lower right corner of your card.
- Scroll to the bottom and select Remove Card.
- Eligible cardholders who have not exceeded their device limit can add their Mobile ID back at any time.
From Apple Watch:
- Navigate to the Watch app on your iPhone.
- Scroll down and select Wallet & Apply Pay.
- Tap on Transact Mobile Credential.
- Scroll to the bottom and select Remove Card.
- Eligible cardholders who have not exceeded their device limit can add their Mobile ID back at any time.
From Google Pay:
- Open Google Pay.
- Select your Campus ID from the available cards.
- Touch the three dots in the upper right corner of the screen.
- Select Remove ID.
- Confirm Remove ID selection.
From Transact eAccounts:
- Open the Transact eAccounts Mobile App on your phone.
- Tap Continue to Sign In and login with your school credentials.
- Approve the multi-factor authentication request.
- Click on your photo in the upper left corner.
- Under Campus ID, click the icon in the upper right corner of your School ID Card display.
- Tap Add or Remove Campus ID from Wallet at the bottom of the back of your School ID Card display.
- Select device(s) to remove from your card.
- Tap Remove in the pop-up box.
- Tap on the Remove Card notification at the top of the screen or go to Google Pay and tap Remove Card displayed under the School ID Card.
- Tap Remove in the pop-up box and the card will be removed from your Google Pay.
Name information on the Grubby ID comes to us from the university’s core business systems and needs to be updated there. Students should contact the Registrar’s Office. Faculty and staff should contact their HR representative to request updates. Once changes are completed, the updates will sync to the Grubby ID on your phone within 48 hours.
- Account balances are currently only displayed on Apple devices.
- If your account balances are $0, they will not display until funds are added.
- If you have available funds that are not displaying, please contact the Student Accounts/Cashiering Services Office at 605-394-2372 or email cashier@sdsmt.edu
Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between Transact eAccounts and your device. The Transact eAccounts app will display the most current information.
A negative balance can occur if you make a transaction when a retail device is offline. When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.
Return to the location of the sale and request the store issue a credit card refund, then process the transaction against your Grubby ID.
Your Mobile ID will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at South Dakota Mines, your credential will stay active and update accordingly.
During regular business hours, contact the Residence Life Office at 605-394-2348 to notify us to deactivate the Grubby Mobile ID. Be sure to specify whether the physical card, watch, and/or phone version of the card should be deactivated. Any device not specified to be suspended will remain active.
If applicable, identify the fraudulent activity: Then, contact the Student Accounts/Cashiering Services Office at 605-394-2372 or email cashier@sdsmt.edu and report the suspected fraud.
If door access was involved, e-mail: reslife@sdsmt.edu.
In the Transact eAccounts app:
- Click the settings gear in the upper right corner.
- Select the Card Management option.
- Choose the credential you want to deactivate and toggle it off.
- You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
In the Transact eAccounts web version:
- Select Card Services
- Select Deactivate Card
- Select the credential to deactivate and click on “Deactivate Card”
- You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
Additional instructions for Lost/Found Apple devices and Find My iPhone are located at https://support.apple.com/en-us/HT201472
To reactivate a found device that was suspended, perform the following steps:
In the Transact eAccounts app:
- Click the settings gear in the upper right corner.
- Select the Card Management option.
- Choose the credential you want to reactivate and toggle it on.
- You will receive a confirmation email. Only the selected card will be reactivated.
In the Transact eAccounts web version:
- Select Card Services
- Select Activate Card
- Select the credential to reactivate
- You will receive a confirmation email. Only the selected card will be reactivated.
Transact eAccounts Mobile App Features
Saved Payment: eAccounts mobile app deposit requires a Saved Payment option be created in advance.
- From the eAccounts home page, Login using your Student login account credentials and multi-function authentication code.
- Click the +Add Money link under the stored value account display toward the upper left of the screen.
- After completing a deposit transaction, the Saved Payment option will be available on the Receipt for Account Deposit page.
3a. Check Save this payment method for future use and type in an alias name for this payment card option.
3b. You may also check Set as default for future deposit transactions. - Click the Save button.
- Under Profile along the top bar is Saved Payment Methods where you can review and delete your saved payment(s).
- You will now be able to access the eAccounts Mobile App deposit option.
eAccounts Mobile App Deposit
- Open the eAccounts Mobile App on your phone.
- Tap Continue to Sign In and login with your student login account credentials.
- Approve the multi-factor authentication request. (See FAQ for more information.)
- You can now view your account balances and meal plans.
- Tap the Accounts section for stored value account options.
- Tap Add Money in the top right corner.
- Enter the deposit amount, tap Next, and then choose your payment method.
- Review the deposit and tap Submit Deposit at the bottom.
- You will see verification that the deposit was successful and the account balance will update.
- Funds are immediately available.
Purchased Meal Plan information is displayed on the eAccounts Mobile App.
- Open the eAccounts Mobile App on your phone.
- Tap Continue to Sign In and login with your student login account credentials.
- Approve the multi-factor authentication request. (See FAQ for more information.)
- You can now view your account balances and meal plans.
- You will see your assigned Meal Plans and the status of the plan.
- Tap on a listed plan for additional information including usage.
After logging in, tap the gear icon in the upper right corner on the home page for Account Settings
- We recommend you always sign out of eAccounts by tapping Sign Out.
- You can verify Saved Payment method(s) but cannot add or delete payment methods from the mobile app. (See instructions above to add or delete payments.)
- Add another site from the list should you have access to eAccounts through enrollment at another school.