Online Learning FAQ

Below are answers or resources to answer many of your questions whether your class in entirely online or has online components

  • What is the difference between face to face classes, hybrid and online?
    A face-to-face class (F2F) will be just like a traditional class. Lectures, labs, recitations, etc. will all occur in a classroom
    If your class is online, all of the learning will occur in on online environment. You will not be required to meet in person with your class or your instructor; however, you will still have deadlines and meeting times like a F2F class. Hybrid classes are face-to-face classes that meet partially in the classroom and partially online. This generally means that you will meet less frequently on campus and do a portion of your work in one of our online systems
    Self-paced classes are online classes that are “on your own time”. You can start a self-paced class and complete assignments in your own time. Online or Hybrid classes offered at Mines will not be self-paced unless specifically stated by the instructor.


  • How much time should I spend on my online or hybrid class?

  • The numbers will vary from course to course, but the average suggested time is anywhere from 8 to 12 hours per course per week.
  • Can I do online work at my own pace?

  • Typically, no. While you will have access to your course D2L page, it is up to your instructor to determine when materials will be available and when assignments are due. Make sure to read the syllabus, watch your D2L page and listen to your instructor closely for any deadlines.
  • Is online learning easier? Will as learn as much as in a face to face class?

  • Conventional wisdom for online classes is the same as for F2F classes - you will get out of them what you put into them. In general, online classes are not easier than in person classes, and you will also need to be very self-motivated, organized and disciplined to make sure you are keeping up with all your online work. You may find you actually learn more in an online course because you will typically have the ability to view materials more than once and review them as often as you'd like.
  • Where can I find help on using D2L?
    D2L and Zoom help can be found here: https://www.sdsmt.edu/Campus-Services/ITS/D2L-and-Zoom-Training/Tutorials/

  • How can I access campus software from home?
    Information on downloading campus software can be found here: https://www.sdsmt.edu/Campus-Services/ITS/Software/
    If you're having trouble with access to specific software or having licensing issues, try the ITS Helpdesk at 605-394-1234 or HelpDesk@sdsmt.edu

  • How do I get my textbook and class resources for online learning?
    The bookstore has information on how to get your textbooks digitally: https://hardrockershopstore.vitalsource.com

  • What is First Day Access (FDA)?
    Basically, it is all just digital content! FDA converts physical course materials into instantly accessible, totally interactive, and adaptive content. For more information on FDA, click here: https://www.sdsmtbookstore.com/site_inclusive_access.asp?

  • If I'm online, can I take the class at my own pace?
    Typically, no. Check your syllabus and D2L course site for information on deadlines and required online activities. If your class has synchronous elements - meaning, they happen in real time - you'll want to have those time periods available to join in on the activities.

  • Do I have to attend the online class sessions, or can I watch the lectures later?
    If there is a live online class, you should plan on attending. With online learning, most lectures are recorded, so you can use the recording as a reference to review course material.
  • What is Netiquette?
    A Guide to Netiquette (link to attached document) For a more complete look at Netiquette, visit the “Core Rules of Netiquette” from the book Netiquette by Virginia Shea http://www.albion.com/netiquette/corerules.html

  • Do I have to participate in online discussion?
    Most classes with online components will include requirements to post to a discussion board. It is an opportunity to contribute to class discussion They provide you with an opportunity to contribute to class discussions but in a way that allows you to think about your response before posting. Your D2L page and syllabus should have information about how often you need to visit the discussion boards and how and when to post.
  • I'm not doing well in class and may have to drop. What do I need to do?
    First, talk to someone in the student success center: https://www.sdsmt.edu/Academics/Student-Success-Center/
    They can tell you about the support systems in place if you're not doing well in a class.
    If you do find you need to drop a class, make sure to check the academic calendar for drop/add deadlines: https://www.sdsmt.edu/Academics/Academic-Calendar/.
    You can then drop or add a course on Web

  • What's the deadline for adding or dropping classes?
    All the academic dates and deadlines can be found on the academic calendar
  • Is grading different if I take an online or hybrid course?
    The grading structure for any class is determined by the instructor. There shouldn't be any difference in how the class is being offered. Make sure to check our syllabus, and if you still have questions about grading, talk to your instructor.

  • How can I appeal a grade?

  • What is the student code of conduct?
    "Community Standards promotes being a positive member of our community by educating students about policies and procedures, holding students accountable for their actions, and providing students intentional interventions and sanctions." You can find all of community standards (Code of Conduct) here: https://www.sdsmt.edu/CommunityStandards/

  • What happens if my instructor suspects I cheated?
    Student ethical conduct is taken seriously, and instructors are highly encouraged to report any misconduct. There is a campus process that allows you due process in the event you are suspected of academic misconduct https://www.sdsmt.edu/Campus-Life/Community-Standards/Academic-Integrity/

Links to Resources

Student Resources

ITS Resources

University Calendar